Introduction
TalkSwap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
Information You Provide
- Account Information: When you subscribe to our service, we collect your email address for account management and communications.
- Contact Information: With your permission, we access your device's contact list to enable you to select recipients for your messages.
Information Collected Automatically
- Device Information: We may collect information about your mobile device, including device type, operating system, and unique device identifiers.
- Usage Data: We may collect information about how you use the app, such as the features you use and the time spent in the app.
Translation Data
When you translate messages, the text is sent to Google Translate API for translation processing. We do not store your message content on our servers. The messages exist only on your device and are processed transiently through the translation service.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your subscription and payments
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
Third-Party Services
Our app uses the following third-party services:
- Google Translate API: For translation services. Google's privacy policy applies to data processed by their API.
- Apple App Store / Google Play: For subscription management and payment processing.
Data Storage and Security
Your message history is stored locally on your device. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Data Retention
We retain your account information for as long as your subscription is active. Message history stored on your device remains until you delete it or uninstall the app.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@bmftalkswap.co.uk
Website: bmftalkswap.co.uk